we value your trust and are committed to protecting your privacy. This policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.
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📩 Information We Collect
We may collect the following personal information:
Name, contact details, and shipping address
Payment information (secured via payment gateway)
Browsing data to improve your shopping experience
We do not share or sell your data to third parties.
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🔐 Data Security
We use secure server software and encryption to protect your personal data during transactions. Your payment information is processed safely and is not stored on our servers.
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🚚 Shipping & Delivery
Orders are typically dispatched within 3-10 business days. Delivery time depends on your location and the courier service.
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🔁 Return & Refund Policy
Please read this carefully:
✅ Products once sold cannot be returned or refunded unless there is a manufacturing defect reported within 24 hours of delivery.
❌ Jewellery that is damaged, broken, or altered by the customer will not be eligible for return or refund.
❌ Items that have been exchanged once are not eligible for refund.
To qualify and be accepted for a return or exchange,an unboxing video is mandatory to claim any damage and exchanged jewellery. You have to full video proof from opening the seal of the package till the end without any edit,cut or filter.
For hygienic reasons, certain items like earrings are non-returnable.
If you receive a wrong or defective item, please contact us within 24 hours of delivery with an unboxing video.
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📞 Contact Us
If you have any questions about this Privacy Policy or our return policy, please contact us at:
📧 nehasoni5091@gmail.com